AAdvantage Business™ FAQs
Program and enrollment
The new AAdvantage Business™ loyalty program from American rewards eligible companies and their travelers for booking business travel on aa.com, in the American app or with American Airlines Reservations.
Businesses earn AAdvantage® miles to use across the company for flights, upgrades, lounge access and beyond. At the same time, business travelers earn additional Loyalty Points, while continuing to earn miles and Loyalty Points as AAdvantage® members. These additional Loyalty Points can accelerate their path to status.
Plus, members have access to a suite of tools to better manage business travel, with seamless booking on aa.com for business travelers.
The AAdvantage Business™ program is for businesses:
- Of all sizes, from 5 employees to 50,000+
- Based in the United States or Canada*
- With a valid federal tax ID (U.S.) or business number (CA) (required during registration)
- With at least 5 active, registered business travelers
No matter the size of your business, Citi® / AAdvantage Business™ World Elite Mastercard® cardmembers who applied for the card on or after October 16, 2023, or received notification in the November 2023 billing statement, also receive AAdvantage Business™ membership as an added benefit to the card.
Eligible cardmembers who opened an account before October 16, 2023 and did not receive notification in the November 2023 billing statement will receive AAdvantage Business™ membership in the next year. These cardmembers will receive more detailed information in the coming months. They can also visit the credit card FAQs for more details.
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If you’re an authorized representative for your company, sign up for the AAdvantage Business™ program – it's fast and free to join. Your employees will continue to earn miles and Loyalty Points with AAdvantage® on eligible business travel* anywhere they book.
Plus, for any eligible travel booked directly through American, your business will earn AAdvantage® miles that can be used for flights, upgrades and more. Your travelers can also earn additional Loyalty Points toward status and rewards.
*Basic Economy fare tickets must be booked directly through American
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As a member of the American Airlines AAdvantage® loyalty program, you can earn miles to redeem on future travel and Loyalty Points toward AAdvantage® status.
The new AAdvantage Business™ program rewards eligible companies and their employees for eligible business travel on American. The AAdvantage Business™ program is powered by the AAdvantage® program, so businesses earn miles for use across the company. Plus, travelers earn additional Loyalty Points toward Loyalty Point Rewards and AAdvantage® status.
All business travelers and Travel Managers must have an AAdvantage® account to participate in the AAdvantage Business™ program.
Travelers use their AAdvantage® number to book business travel on aa.com. They earn additional Loyalty Points through eligible program travel, accelerating their path to AAdvantage® status and Loyalty Point Rewards. Plus, Travel Managers can access travel management tools at aadvantagebusiness.aa.com.
You must have an American Airlines AAdvantage® account to register for the AAdvantage Business™ program.
The miles your business earns are separate from miles you earn as an AAdvantage® member. Travel Managers can view business miles in the travel management portal.
Each traveler earns Loyalty Points for eligible business travel within the AAdvantage Business™ program. These post to their AAdvantage® account, along with miles and Loyalty Points earned as an AAdvantage® member.
If you’re an authorized employee, you can register your company in the AAdvantage Business™ program at aadvantagebusiness.aa.com. Here’s how:
- Register with your company and contact details.
- Select your communication preferences.
- Go to the travel management portal to complete your business profile.
- Add your business travelers and choose another Travel Manager to help maintain your business’s account.
You’ll receive your new business account number and other program details through your registered email address.
Employees automatically receive program invitations once you add them within the portal. Once they’re registered, they’ll receive a welcome email with program information.
- Make sure you’re an authorized representative for your business before registering.
- Gather company details, including the legal business name, address and U.S. federal tax ID or Canadian business number.
- Provide your own contact details and AAdvantage® number. When you register, you become your account’s Travel Manager with full control and permissions over account activity.
If you haven’t joined the AAdvantage® program yet, it’s required for AAdvantage Business™ registration. You can join the AAdvantage® program for free in minutes.
Your business must have a U.S. federal tax ID or Canadian business number to register for the AAdvantage Business™ program.
This means your company name and federal tax ID are already registered. Reach out to your company’s Travel Manager so they can add you to the existing account.
Membership in the AAdvantage Business™ program renews each year, subject to annual U.S. federal tax ID or Canada business number review and compliance with the program requirements. Your account may be suspended due to travel inactivity. It also may be deemed inactive if you haven’t earned or used miles in at least 24 consecutive months.
Eligible Citi® / AAdvantage Business™ cardmembers can visit the credit card FAQs for more details.
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American Airlines Cargo customers are not eligible to earn AAdvantage® miles through the AAdvantage Business™ program. We greatly value your cargo business and are excited to share more details about a cargo loyalty program in the future. For additional questions, please contact your dedicated American Airlines Cargo sales representative.
If you have employees traveling for business and your company is not part of a corporate agreement, you can still earn miles as part of the AAdvantage Business™ program. To participate, your company must be based in the United States or Canada with at least 5 active, registered business travelers and a valid federal tax ID (US) or business number (CA).
Managing your account
As Travel Manager, you have access to your business’s account at aadvantagebusiness.aa.com. You can:
- Invite your employees to register as business travelers
- Register more Travel Managers
- Update company information
- Book travel for yourself and registered travelers
- Review account activity and reporting
- Manage your company’s AAdvantage® miles
We recommend adding a second Travel Manager upon enrollment to support business activity. This helps prevent interruptions to your account if there are any job or personnel changes.
You can register all your U.S.- and Canada-based employees and individual contractors for your business to your account. Use the travel management portal at aadvantagebusiness.aa.com to add travelers, track responses and manage traveler invitations.
Once you add a traveler, they receive an email to complete registration. If the link expires with no action from your employee, you can send another invitation from the travel management portal. If an employee declines the invitation, we delete their traveler profile. If you'd like them to participate, you must add the traveler again to send another invitation.
Keep in mind you cannot register a traveler on their behalf because they must accept the terms to participate.
Only registered program travelers can earn miles and Loyalty Points on eligible business travel. If you booked a business trip for an unregistered traveler, you'll receive an email reminder to register them to receive program benefits.
Even if the traveler isn’t registered, your travel management portal and account reporting will show all trips booked using your company’s AAdvantage Business™ account number to help you monitor all account activity. However, your business won’t earn miles on employee travel until they accept the invitation and complete their profile. We encourage you to discuss the program and its benefits with your employees before sending invitations.
You can upload a CSV file of travelers to your account’s travel management portal and avoid adding each employee manually. If your company has an employee intranet or messaging system, you can also create a registration link.
You must set an email domain to prevent unauthorized link forwarding. This restricts registration to employees with a company email.
Any registered Travel Manager can add or remove other Travel Managers within the aadvantagebusiness.aa.com portal. Your business account must have at least one active Travel Manager, so you must choose a new Travel Manager before removing one.
You can only add your business employees and individual contractors for your business to your program account. Travel agencies are not eligible to participate as Travel Managers for the program.
Travel Managers may access monthly account statements and view activity at any time within the travel management portal. Each Travel Manager can also choose to receive account summaries each quarter.
You can only be a Travel Manager for 1 AAdvantage Business™ account at a time.
No, there’s no limit to the number of times you can adjust your traveler list as long as the travelers are current employees or individual contractors for your business.
Keep in mind the account must have 5 registered, active business travelers to meet program requirements.
Once you end your membership with your previous company, you can register your new company with the AAdvantage Business™ program at aadvantagebusiness.aa.com. To register, your new company must maintain a primary physical address in the U.S. or Canada and have a valid federal tax ID or business number.
The AAdvantage Business™ travel management portal offers integration with the Expensify platform. To set up, you can:
- Log in to your AAdvantage Business™ account.
- Visit ‘Settings’ and select ‘Integrations.’
- Turn on Expensify.
Any receipts from travelers already enrolled with Expensify will be added to their expense report in the platform. Any trip changes or add-ons after booking will not be synced.
TripLink users can participate in the AAdvantage Business™ program and continue to book business travel on aa.com and the American app. To sync AAdvantage Business™ travel with Concur for expense reporting, connect your Concur account with TripIt.
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Earning and redeeming rewards
Businesses earn 1 AAdvantage® mile for every 1 U.S. dollar on eligible business travel booked on aa.com, in the American app or with American Airlines Reservations. To earn miles for the business and additional Loyalty Points toward status, a traveler must:
- Be registered with the company account
- Include both the business account number and their own AAdvantage® number in the reservation
- Choose ‘Business travel’ during booking to automatically include the business account number and earn rewards
Keep in mind the business account number cannot be added to a trip after booking.
For more details on eligible business travel, visit our program terms and conditions.
Generally, miles post to your company’s AAdvantage Business™ account and are available for use within 72 hours of eligible American Airlines travel. Miles post for each flight once travel is complete.
The Loyalty Points a traveler earns from the AAdvantage Business™ program post to their AAdvantage® account within 2-3 days of eligible American Airlines travel.
That said, keep in mind that Loyalty Points earned as an AAdvantage® member may not post at the same time as Loyalty Points earned from AAdvantage Business™ travel.
All miles earned through eligible business travel accrue to the company’s AAdvantage Business™ account. Travel Managers can access these miles through the travel management portal and transfer miles to any AAdvantage® member without fees if they’re registered to the business account.
You can use miles to offset business travel costs, including car rentals and hotels, or gift them directly to employees for personal use. Once miles have been deposited into an individual AAdvantage® account, the member can redeem them for flights, upgrades, rentals and more.
Transferred miles from your AAdvantage Business™ account will typically post to the recipient’s AAdvantage® account within 24-48 hours. They will receive a notification once the transfer has processed. All account Travel Managers will also receive email confirmation of an award transfer and can view redemption activity in the travel management portal.
Your company may begin earning miles after successful registration to the program. Miles are only accrued on eligible business travel with registered employees.
To begin right away, add your travelers on day 1 and encourage them to accept the program invitation.
To access your company’s miles, your account must maintain a minimum threshold of travel activity:
- $5,000 USD in eligible program flown revenue, and
- 5 registered, active business travelers
Qualification is reviewed on a rolling 12-month basis, and access to your miles balance is updated each month.
Your travelers will only earn additional Loyalty Points on company travel once your account has met the minimum activity threshold. Qualification for Loyalty Point earn is tied directly to your account’s activity status.
Eligible Citi® / AAdvantage Business™ cardholders are waived from this threshold requirement and will receive and maintain immediate access to all accrued miles for the business. AAdvantage Business™ travelers will earn program Loyalty Points on all eligible travel, regardless of account activity.
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For cardmembers who opened an account before October 16, 2023, visit the credit card FAQs for more details.
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You cannot reinstate miles to the business account once they have been transferred to an individual’s AAdvantage® account.
Miles will typically post to your AAdvantage Business™ account within 72 hours of an eligible flight. Check your trip to ensure:
- Both the traveler’s AAdvantage® number and company’s AAdvantage Business™ account number were included.
- The traveler is a registered member of the business account. Travelers must have registered before travel and remain registered at the time of travel to earn rewards.
The business account number cannot be added to your trip after booking. You cannot request missing miles if all necessary account information was not provided before travel.
A business account number cannot be added to an existing trip. To book AAdvantage Business™ travel, you must choose ‘Business travel’ when booking on aa.com or the American app, and the business account number will be automatically added during booking.
Your company can keep your miles active by meeting the required AAdvantage Business™ travel activity at least once every 24 months. Qualification is reviewed on a rolling 12-month basis, with a minimum threshold of $5,000 USD in eligible program flown revenue with 5 registered, active business travelers. We’ll automatically extend your mileage expiration date 24 months from the date of your most recent qualifying activity.
Your AAdvantage Business™ account shows whether these requirements have been met and the total miles your company has earned. The Travel Manager will also receive periodic reminders when miles are close to expiring.
Expired company miles have no impact on a business traveler’s Loyalty Points earned through the program, or the miles transferred to them. But the traveler must meet AAdvantage® program requirements to keep their transferred miles from expiring. Eligible Citi® / AAdvantage Business™ cardholders will not be subject to the 24-month qualifying activity period as long as the card account is open.
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Accredited travel agencies may book program travel on behalf of your company through their registered agency or booking tool channel, and business travelers will continue to be eligible to earn miles and Loyalty Points in the AAdvantage® program on AAdvantage Business™ travel. The exception is Basic Economy fare tickets, which must be booked directly through American.
AAdvantage Business™ benefits, including additional Loyalty Points and miles for the business, are only awarded on eligible business travel booked through American. Agency bookings will not earn AAdvantage Business™ rewards, and are not currently available to view within your company’s travel management portal.
Your travel agency can find more details on ticketing within the American Airlines SalesLink portal.
Yes, AAdvantage Business™ travel can be booked via an online booking tool. Business travelers can earn miles and Loyalty Points with AAdvantage® if the AAdvantage Business™ account number is included in the booking prior to departure. The exception is Basic Economy fare tickets, which must be booked directly through American.
AAdvantage Business™ benefits, including additional Loyalty Points and miles for the business, are only awarded on business travel booked through American.
Your travel agency or technology provider can find more details on ticketing and program integration within the American Airlines SalesLink portal.
Business travelers
Reach out to your company’s Travel Manager. They can add you to the account and send you a link to complete registration.
No. You may only register as a traveler with 1 AAdvantage Business™ account.
AAdvantage® members can earn Loyalty Points to reach status and Loyalty Point Rewards. For every 1 eligible* AAdvantage® mile you earn, you’ll also earn 1 Loyalty Point toward status. You earn miles and Loyalty Points when you fly, use an AAdvantage® credit card for purchases or engage with AAdvantage® partners.
Within the AAdvantage Business™ program, eligible businesses earn AAdvantage® miles when booking through American, while those traveling for business may earn more Loyalty Points. To earn rewards, business travel must be booked through aa.com, the American app or American Airlines Reservations.
*Eligible AAdvantage® miles include all base miles you earn, as well as status bonus and cabin bonus miles you earn from flying.
You can book a trip the same way you would normally book a flight with us.
- Log in to your AAdvantage® account.
- Choose ‘Business travel’ at booking.
- Continue booking as normal – your business account number will be automatically added to your trip.
- Confirm this is a business booking. Trip type cannot be changed after confirmation.
You can make changes to a program booking the same way you would normally change a trip with us.
- Log in to your AAdvantage® account.
- Go to ‘Manage trips / Check in’ for a list of your trips.
- Choose ‘View / change’ and follow the prompts.
If you booked through an agency, we recommend contacting them directly. If you booked any trips directly through American, your agency cannot access them.
Once you finish booking and receive trip confirmation, you cannot change a personal trip to a business program trip (and vice versa). If your booking is incorrect, you’ll need to cancel and rebook your flight. Business account numbers cannot be added to a trip after booking is complete.
Travelers must have accepted the invitation from their Travel Manager to join the program. If you declined or the invitation expired, you should reach out to your company’s Travel Manager for a new invitation.
You can only earn Loyalty Points on eligible program travel booked through aa.com, the American app or American Airlines Reservations, and your company must meet certain criteria. Questions on company eligibility should be discussed with your company’s Travel Manager.
Note that this has no impact on the Loyalty Points you earn through your personal AAdvantage® membership.
No matter where you book, you’ll earn miles and Loyalty Points if you’re a registered traveler and you include the AAdvantage Business™ account number in your booking before departure. The exception is Basic Economy fare tickets, which must be booked directly through American.
To earn additional Loyalty Points on eligible business travel through the AAdvantage Business™ program, you must book directly through American. This helps accelerate your path to AAdvantage® status, and your business can earn 1 mile for every $1 spent on eligible travel.
Yes, you’re welcome to buy any upgrades on your personal credit card after booking. Your company cannot see any purchases made on your personal credit card once your trip is booked.
You may also upgrade using miles from your personal AAdvantage® account.
TripLink users can participate in the AAdvantage Business™ program and continue to book business travel on aa.com and the American app. To sync AAdvantage Business™ travel with Concur for expense reporting, connect your Concur account with TripIt.
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You can end participation in the AAdvantage Business™ program at any time. Ask your company’s Travel Manager to deactivate your profile, or you can manage your membership from your AAdvantage® account. Visit the “Communication preferences” section for access to the AAdvantage Business™ portal, then you can end your membership or change your program communication preferences.
If you’d like to participate with a different company after your deactivation, reach out to your new Travel Manager to register.
Eligible Citi® / AAdvantage Business™ cardmembers can visit the credit card FAQs for more details.
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Future credit cardmembers
Miles earned from the Primary Cardmember and Authorized Users post to the company’s AAdvantage Business™ account. Each cardmember (Primary and employee) earn Loyalty Points on their card purchases. Loyalty Points earned by the Primary Cardmember post to the Primary's AAdvantage® account. Loyalty Points earned by the employee post to the employee's AAdvantage® account.
An AAdvantage Business™ account is created with a new Citi® / AAdvantage Business™ Mastercard® account. As long as there isn't an existing business account, it will be created upon application approval. AAdvantage® bonus miles earned from a new account bonus will post to the company’s AAdvantage Business™ account.
Yes, you can earn Loyalty Points toward status with the Citi® / AAdvantage Business™ Mastercard®. Each cardmember (Primary and employees) earns 1 Loyalty Point toward status for every $1 spent on their card. In addition, business cardmembers can earn 1 Loyalty Point on eligible AAdvantage Business™ travel if they have completed program registration.
Businesses earn 2 AAdvantage® miles for every $1 cardmembers (Primary and employees) spend on:
- Eligible American Airlines purchases
- Telecommunications merchants
- Car rental merchants
- Cable and satellite providers
- Gas stations
Plus, your business earns 1 AAdvantage® mile per $1 spent on other purchases with your card.
Cardmembers also earn 1 additional Loyalty Point per $1 spent on purchases with their card. This is on top of Loyalty Points earned as an AAdvantage® member and within the AAdvantage Business™ program.
Current credit cardmembers
As an eligible Citi® / AAdvantage Business™ cardmember, you and your business travelers (Authorized Users) will earn Loyalty Points toward status as part of the AAdvantage Business™ program. The business also earns AAdvantage® miles for purchases made on each credit card, both by the Primary Cardmember and by any Authorized Users. Primary Cardmembers and Authorized Users will earn Loyalty Points based on their card spend, which will post to their individual AAdvantage® account.
Eligible credit cards that were applied for on or after October 16, 2023 are enrolled in the AAdvantage Business™ program. For Citi® / AAdvantage Business™ cardmembers that received notification in the November 2023 billing statement, changes to your card took effect on April 14, 2024.
For cardmembers not included in the November 2023 statement, stay tuned for additional communications from Citi and American Airlines on registration instructions for both your business and Authorized Users.
Businesses earn 1 AAdvantage® mile for every 1 U.S. dollar on eligible business travel. Plus, with the Citi® / AAdvantage Business™ Mastercard®, businesses can earn 2 miles per $1 on eligible American Airlines purchases.
Keep in mind travelers must:
- Book on aa.com, in the American app or with American Airlines Reservations
- Be registered with the company’s AAdvantage Business™ account
- Include both the business account number and their own AAdvantage® number in the reservation.
This ensures they earn miles for the business and Loyalty Points for themselves, in addition to miles and Loyalty Points earned through their AAdvantage® membership.
For more details on eligible business travel, visit the program terms and conditions.
No, all AAdvantage® miles earned from the Primary Cardmember and Authorized Users post to the AAdvantage Business™ account.
As a business owner, you can view accrued miles in the AAdvantage Business™ travel management portal.
Yes, Primary Cardmembers may earn Loyalty Points for eligible purchases made on the credit card in their name. Other business travelers (Authorized Users) earn Loyalty Points for every eligible purchase made on the credit card in their name. Loyalty Points will post to each cardmember’s individual AAdvantage® account.
You can register employees, including Authorized Users and individual contractors, to your account, and they must have their own AAdvantage® account. Use the travel management portal to add travelers, track responses and manage invitations.
Once you add a traveler, they receive an email to complete registration. If they don’t complete registration and the link expires, you can send another invitation from the travel management portal.
Keep in mind you cannot register a traveler on their behalf because they must accept the terms to participate in the program.
Businesses that close their Citi® / AAdvantage Business™ credit card account (Primary or Authorized User) will no longer earn miles for the business or Loyalty Points for the Primary Cardmember and Authorized Users.
However, the business will still earn miles on eligible business travel with their AAdvantage Business™ account that is now subject to program threshold requirements.
To remove an Authorized User from the AAdvantage Business™ program, call Citi and request to remove the Authorized User. Once they're removed from the credit card account, they can be removed from the program in the travel management portal.
Travel Managers should remove a traveler (employee) from the AAdvantage Business™ account.
No, miles don't expire if an active Citi® / AAdvantage Business™ credit card is linked to the AAdvantage Business™ account.
Once the Primary Cardholder registers you via the AAdvantage Business™ travel management portal, you'll receive an email with instructions on how to register. Follow the directions to complete your AAdvantage Business™ profile. By doing so, you'll start earning Loyalty Points for purchases you make as an Authorized User on the eligible credit card, as well as on eligible business travel with American.
If you haven't received an invitation to join the AAdvantage Business™ program, speak to your company's Primary Cardholder / Travel Manager. The Primary Cardholder will need to register you within the AAdvantage Business™ travel management portal.
Need more help?
Chat with our virtual assistant on aa.com or in the app – available 24 / 7 for quick answers to your program questions. To get started, make sure you’re logged in to your AAdvantage® account.
Make the most of your rewards
Transfer miles to employees
Transfer miles from the business account to a registered employee who can use the miles toward future travel.
Earn Loyalty Points toward status
AAdvantage Business™ travelers earn additional Loyalty Points to accelerate their path to status. Once they reach status, the benefits are even better.
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